Last Updated: December 2024
1. Introduction
At Sanjaya, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our emotional support services for children.
2. Information We Collect
Personal Information
- Name, email address, and phone number of parents/guardians
- Child's name, age, grade, and school information
- Session notes and progress reports from observers
- Mood entries and emotional tracking data
- Goal setting information and progress updates
Usage Data
- Login timestamps and session duration
- Pages viewed and features accessed
- Device information and browser type
3. How We Use Your Information
We use the collected information to:
- Provide emotional support services to children
- Track progress and generate reports for parents
- Facilitate communication between parents and observers
- Improve our services and develop new features
- Send important updates and notifications
- Ensure the safety and security of our platform
4. Data Security
We implement industry-standard security measures to protect your information:
- Encryption of data in transit and at rest
- Secure authentication with JWT tokens
- Regular security audits and updates
- Role-based access control
- Secure database with MongoDB
5. Data Sharing
We do not sell your personal information. We may share data with:
- Assigned observers and school principals (as necessary for service delivery)
- Legal authorities (when required by law)
- Service providers who assist in platform operations (under strict confidentiality agreements)
6. Children's Privacy
We are committed to protecting children's privacy:
- All child data is stored securely and accessed only by authorized personnel
- Parent/guardian consent is required for all services
- Children's identifiable information is never shared publicly
- Parents can request deletion of child's data at any time
7. Your Rights
You have the right to:
- Access your personal information
- Request corrections to your data
- Request deletion of your account and data
- Opt-out of non-essential communications
- Export your data in a portable format
8. Cookies and Tracking
We use cookies and similar technologies to enhance your experience. You can control cookie preferences in your browser settings.
9. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes via email or platform notification.
10. Contact Us
If you have questions about this Privacy Policy, please contact us:
- Email: privacy@sanjaya.com
- Phone: +91-800-SANJAYA
- Address: Mumbai, Maharashtra, India